support

24/7 SUPPORT

With modern day business so reliant on technology, any Medical IT issues need to be addressed swiftly to minimise the impact on business.

Failures are unavoidable and selecting a vendor with strong experience and demonstrated support is key. Medical IT Solutions support team is able to resolve issues such as PACS, RIS, HL7, Windows, Oracle, SQL Server and VMWare problems just to name a few.

Our remote IT support service delivers a fast, efficient and cost effective solution for addressing the majority of Medical IT support issues, 24 hours a day 7 day a week.

By accessing your computers remotely and seeing the same screen you do, our experienced support engineers can quickly locate the problem and help you implement a solution.

If the issue cannot be fixed remotely, Medical IT support engineers can swiftly be on site to fix the problem. Remote IT Support is included as part of the service level agreement.